Exchange Pricing to End on Mobile Networks

A woman selling mobile phone SIM cards sits near a banner with a reference to Facebook in Phnom Penh on March 22, 2018. Photo by TANG CHHIN Sothy / AFP

PHNOM PENH – Mobile network providers will stop providing the current prepaid exchange pricing services by Feb. 28. New packages will be more transparent, it is claimed.

The association of Telecommunication Operations in Cambodia (ATOC) says operators will gradually replace the current tariffs with new plans.

The change was made in an agreement with the Telecommunication Regulator of Cambodia.

“The objective of new tariffs logic is to provide better transparency to the users by assigning separate bundles of MB, Min and SMS,” ATOC said.

“Having separate bundles for the core services, customers can be always aware how much available MB, minutes of spoken communication and SMS they get and how much they consume.”

ATOC said all subscribers should visit the sales points of their service provider to subscribe to other pages. Those who miss subscribing to the new plan before Feb. 28 will be automatically migrated to a new package.

Operators will halt their mobile phone exchange services or exchange plans from March 1 and have asked customers to take advantage of new plans.

Critics have said mobile service providers are no longer competing with each other and have set the same prices after forming the association.

The critics are questioning whether the association is making the service better and faster or whether the consumers were losing out.


Originally written for ThmeyThmey, the article was translated by Teng Yalirozy for Cambodianess.

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